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Can I return or exchange an item purchased on Eastluna.com?

Asked 2 years ago
Eastluna.com has a specific return and exchange policy that allows customers to return or exchange items under certain conditions. Generally, customers can initiate a return or exchange within a defined period after receiving their purchase, typically ranging from thirty to sixty days. It is important to note that items should be unworn, unused, and in original packaging, including tags and labels, for a return or exchange to be accepted. Additionally, specific categories of items, such as personalized or custom products, may not be eligible for return or exchange, so it is essential to review the policy details for those items. Refunds are usually issued to the original form of payment once the returned items are received and processed by Eastluna.com. To obtain detailed information regarding the return and exchange process, including any required forms or shipping instructions, it is advisable to consult the current web page of Eastluna.com. Here, customers can find the most accurate and up-to-date guidelines on returning or exchanging items purchased from their shop.
Answered Oct 14th 2025

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