Can I cancel or modify my order after it has been placed?
Asked 6 months ago
Once an order has been placed on Eastluna.com, it cannot be canceled or modified. We strive to process orders efficiently and get them to our customers as quickly as possible. Therefore, once an order is submitted, it immediately begins processing through our system. This ensures prompt delivery and customer satisfaction. If any issues arise with your order, such as receiving the wrong item or a defective product, please contact our customer service team immediately. They will be happy to assist you and find a suitable solution. However, please note that canceling or modifying an order after it has been placed is not an available option. We appreciate your understanding in this matter.
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