Eastbay's return policy allows customers to return any unworn merchandise within 90 days of purchase for a full refund or exchange. The items must be in their original packaging, with all tags attached. If the returned item is not in resalable condition, a restocking fee may be applied. Return shipping fees are the responsibility of the customer unless the return is due to a defective or incorrect item. To initiate a return, customers can use the prepaid return label provided in the original package or contact customer service for assistance. Refunds are typically processed within 10 business days after the return is received.
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