Can I make a payment arrangement if I am unable to pay my bill on time?

Yes, Duke Energy (FL) does offer payment arrangements for customers who are unable to pay their bills on time. The payment arrangement allows you to come to an agreement with Duke Energy to pay your bill in installments over an extended period. To request a payment arrangement, you can either call Duke Energy's customer service line or use their website or mobile app. It is important to contact them as soon as you realize you won't be able to make the full payment on time. Duke Energy will work with you to find a suitable arrangement based on your financial situation. Please note that payment arrangements are subject to certain eligibility criteria and terms outlined by Duke Energy (FL).