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Drobo Customer FAQ

Top Answers & How-to Guides

What is Drobo's Phone Number?

The question we are asked most often is about how to talk to Drobo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use different drive capacities in my Drobo device?

Yes, you can use different drive capacities in your Drobo device. Drobo is designed to be flexible and supports mixed drive capacities,...
Ask any question you have about Drobo customer service, get an answer now.
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Storage Expansion

Can I expand the storage capacity of my Drobo device? If so, how?

Yes, you can expand the storage capacity of your Drobo device. Drobo offers various options for increasing your storage space. If your...
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RAID Configurations

What RAID configurations does Drobo support?

Drobo supports various RAID configurations to meet different storage needs. It offers BeyondRAID, a proprietary technology that enables...
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Operating Systems

What are the compatible operating systems for Drobo?

Drobo is compatible with various operating systems, ensuring seamless integration with your preferred setup. It supports Windows (Windows...
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Media Server

Can I use my Drobo device as a media server?

Yes, you can use your Drobo device as a media server. The Drobo is designed to store and share large amounts of data, making it an...
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Warranty Period

What is the warranty period for Drobo devices?

The warranty period for Drobo devices is typically three years, starting from the date of purchase. During this time, Drobo will cover...
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Drobo Dashboard

What is Drobo Dashboard and how do I use it?

Drobo Dashboard is a software application that allows you to manage and monitor your Drobo storage device. It provides a user-friendly...
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Fees

Are there any subscription fees for Drobo software or services?

No, there are no subscription fees for Drobo software or services. Once you purchase a Drobo storage device, you have access to the...
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Drive Capacities

Can I use different drive capacities in my Drobo device?

Yes, you can use different drive capacities in your Drobo device. Drobo is designed to be flexible and supports mixed drive capacities,...
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Help me with my Drobo customer service issue

Ask any question you have about Drobo customer service. We will do our best to get you answers right away.
We look to the Drobo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Drobo issues reported to GetHuman
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