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Dream Hotels Customer FAQ

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What is Dream Hotels's Phone Number?

The question we are asked most often is about how to talk to Dream Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Amenities and Services

What amenities does Dream Hotels offer?

Dream Hotels provide a range of amenities to enhance guest comfort, including stylish accommodations, complimentary Wi-Fi,...
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Do Dream Hotels allow pets?

Dream Hotels can be accommodating to pets, but policies differ by location, including size and breed restrictions. Additional...
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Do Dream Hotels have a gym or fitness center?

Many Dream Hotels offer gym or fitness center facilities, stocked with various workout equipment to help guests maintain their...
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Are there any dining options available at Dream Hotels?

Dream Hotels provide a range of dining options at each property, including restaurants, bars, and lounges. With offerings that...
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Do the hotel rooms have a minibar?

The presence of minibars in rooms at Dream Hotels can differ by location and room type. Many properties include them, but it is...
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Is breakfast included in the room rate?

The inclusion of breakfast in the room rate at Dream Hotels differs by property and reservation type, with some offering it for...
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Check-in and Check-out

What are the check-in and check-out times?

Dream Hotels generally have check-in around 3:00 PM and check-out at approximately 11:00 AM, though these times may vary by...
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Are there any parking facilities available?

Dream Hotels generally offer parking facilities, but availability and options differ by location. Many locations provide...
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Do the rooms have Wi-Fi?

Most Dream Hotels provide free Wi-Fi in rooms and common areas, enhancing connectivity for guests. Some locations may offer...
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Reservations and Policies

Can I cancel or modify my reservation?

The ability to cancel or modify a reservation at Dream Hotels varies by the rate plan and booking terms. Most allow changes but...
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What is the hotel's cancellation policy?

Cancellation policies at Dream Hotels can differ by property and booking terms, typically offering both refundable and...
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What is the hotel's policy on smoking?

Dream Hotels generally implement a non-smoking policy to provide a pleasant experience for guests, prohibiting smoking indoors...
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