How long does it take to process a refund?

The processing time for a refund with Digital River depends on several factors. Generally, it takes about 7-10 business days for Digital River to process and issue a refund. However, this timeframe can vary depending on the specific payment method used for the original purchase and the individual policies of the merchant. Credit card refunds typically take longer due to the banking system's processing time, usually ranging from 2-5 business days. PayPal refunds are usually faster, usually appearing in the customer's account within 1-2 business days. Digital River strives to expedite the refund process, but external factors and the complexity of each transaction may impact the duration. Customers are encouraged to reach out to Digital River's customer support for specific inquiries and assistance regarding their refund status.