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How long does it take to process a refund?

Asked 2 years ago
The processing time for a refund through Digital River can vary depending on several factors, including the payment method used and the policies of the specific merchant. Generally, refunds processed through Digital River may take anywhere from a few business days to several weeks to reflect in the customer's account. It is common for credit card refunds to take about five to seven business days to appear, while refunds for other payment methods could vary more widely. Digital River aims to process refund requests as quickly as possible, but various factors including bank processing times and holiday periods may influence the overall duration. Customers are encouraged to check the terms and conditions associated with their specific purchase, as these often provide insights into the expected timeframe for refunds. For the most accurate information, it is advisable to look for details directly on the relevant web page.
Answered Jul 13th 2025

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