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Can I change the shipping address after placing an order?

Asked 2 years ago
Digital River generally allows customers to make changes to their shipping address after placing an order, but this ability can depend on the specific circumstances of the order and the status it is in. If the order has already been processed or shipped, it may not be possible to change the address. However, if the order is still pending, there is a possibility that changes can be made. It is recommended to check the order details and shipping status, which are typically accessible through the order confirmation email or by logging into the account associated with the purchase on the Digital River website. In many cases, there may be an option to edit the shipping address directly from the order summary page. For more assistance, it would be beneficial to refer to the most current information on the Digital River website. This can provide insight into specific order policies and any steps that may need to be followed to request a change to the shipping address.
Answered Jul 13th 2025

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