How Do I Check My Unemployment Benefits with the Delaware Department of Labor?

If you need to check your unemployment benefits with the Delaware Department of Labor, your best option is to contact the customer service agents. The feature ‘TeleBenefits' is a simple and convenient way to check your benefits. However, you may also visit a local office and ask for help. Before submitting a claim, make sure that you are eligible for the benefits. You may be eligible if you; lost employment due to no reason of your own, are currently seeking employment, and you are able to work.

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

How Do I Check My Unemployment Benefits With the Delaware Department of Labor?

The Delaware Department of Labor allows you to check your employment benefits in a few simple steps. The best way to do it is by using existing customer service options.

The Delaware Department of Labor has a feature called ‘TeleBenefits.' It makes it possible to check your unemployment benefits on the phone. It is one of the most convenient support features. However, the system cannot help you when filing a new claim or reopening one.

Phone Support

The customer service agents can help you on the phone whenever you need support. You cannot file ‘TeleBenefits' for a claim period before the ending date of the week for which you are filing passes.

Always have the relevant information for your current claim. The system will always ask questions about different claim weeks. You may also need to provide your search log. If it is requested, submit it to your local office. With ‘TeleBenefits, you may only claim the benefits for your current week.

When filing your first weekly claim, you get to choose your own PIN. It is a unique four-digit number that you use whenever you want to file TeleBenefits. Keep the PIN safe since it serves as an electronic signature. Do not share it with anyone.

If you don't remember your PIN, you may ask for help from your local office. They will help you reset your PIN during the regular work hours.

Visit Your Local Office

You may seek help from your local office if phone support is not an option for you. There are many office locations so you can easily find one that is close to you. If you are unsure, contact the support agents and ask for help finding an office in your area.

Using the State of Delaware Claimant Portal

The claimant portal makes it easy for you to manage your account. It makes easy for claimants to;

  1. Submit an appeal where necessary
  2. File an address change
  3. Print out medical certificates and work search logs
  4. Submit fact-finding details

After filing a valid claim, you have to register using the claimant portal. On the portal, you can submit information to the Delaware Department of Labor offices.

Eligibility Criteria for the Benefits

You have to meet certain requirements to be eligible for unemployment benefits in Delaware. You must have earned a specified amount while you were employed during the base period. The amount you received determines your weekly benefits.

You must have lost your job through no fault of your own, be willing and able to work, and currently looking for full-term employment.

Contacting the Support Team

If you need help checking your unemployment benefits with the Delaware Department of Labor, consider seeking help from the customer service team. The support agents are helpful and can give solutions for any other issues.

The best way to contact them is on the phone. It is the fastest support option and the only way to speak directly with a representative. You can get help in just a few minutes.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Check My Unemployment Benefits with the Delaware Department of Labor?

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Delaware Department of Labor: Division of Unemployment Insurance

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