Can I cancel my order after it has been placed?

Asked 6 months ago
Yes, you can cancel your order after it has been placed, but there are a few conditions to note. If you decide to cancel your order, it must be done within 24 hours of placing it. This allows us to quickly process your cancellation request before the order is shipped. However, if your order has already been shipped, we will be unable to cancel it. In such cases, you can initiate a return once you receive the items. Please keep in mind that cancellation requests made after the 24-hour period may not be accommodated. To cancel your order, simply contact our customer support team via phone or email and provide them with your order details. We strive to provide quick and efficient service to meet our customers' needs regarding cancellations.
Answered Nov 2, 2023

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