Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed, but it must be done within a specific timeframe. Once your order is submitted, it enters our processing system, and we strive to ship it out as soon as possible. To cancel or make changes, please contact our customer service team immediately through phone or email. Kindly note that if your order has already been shipped, we will not be able to cancel or modify it. However, you can still return the items for a refund or exchange, subject to our return policy. We recommend reviewing your order carefully before finalizing to ensure accuracy.
Answered May 3, 2024
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