Can I cancel or change my order after it has been placed?

Asked 6 months ago
Yes, you can cancel or change your order after it has been placed, but it must be done within a specific timeframe. Once your order is submitted, it enters our processing system, and we strive to ship it out as soon as possible. To cancel or make changes, please contact our customer service team immediately through phone or email. Kindly note that if your order has already been shipped, we will not be able to cancel or modify it. However, you can still return the items for a refund or exchange, subject to our return policy. We recommend reviewing your order carefully before finalizing to ensure accuracy.
Answered Nov 2, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

CycleAware

Find a list of many popular CycleAware questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
CycleAware Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!