Coursera Customer FAQ

Unfortunately, we cannot reset course dates or extend deadlines for assessments once they have passed. We recommend reviewing your options regarding course access or considering retaking the course in the future if necessary.

If your name is not displaying correctly on your issued certificate, you can request a name change directly through the platform. Make sure to provide the correct name as you would like it to appear on the certificate, along with any necessary documentation if required.

We understand your concern regarding access to your course after making a payment. You can find the most up-to-date contact information for Coursera on this page to resolve this issue.

To discontinue Coursera services, you can cancel your subscription through your account settings. Go to your profile, find the 'Billing' or 'Subscriptions' section, and select the option to cancel. If you're enrolled in courses, remember that canceling a subscription may affect your access to course content. Make sure to check any specific policies regarding course completion and access.