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Costumesinc.com Customer FAQ

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How do I Contact Costumesinc.com Customer Service?

The question we are asked most often is about how to talk to Costumesinc.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Costumesinc.com Customer Questions

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Costume Offerings

Do you offer costumes for adults or children?

Costumesinc.com provides a broad selection of costumes for both adults and children, including Halloween themes, character...
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Can I search for costumes based on a theme or character?

Costumesinc.com allows users to search for costumes by theme or character. Their extensive catalog features various categories...
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What sizes are available for the costumes?

Costumes Inc caters to diverse body types with various sizes for both children and adults, including plus sizes. Each costume...
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Do you offer accessories and props for costumes?

Costumesinc.com has a broad selection of accessories and props that can enhance costumes, including hats, masks, jewelry, and...
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Do you offer rental costumes or only sales?

Costumesinc.com specializes in selling costumes instead of rentals. They offer a wide range of costumes for various events,...
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Are custom costume designs available?

Costumesinc.com specializes in ready-made costumes and does not typically provide custom costume design services. For unique...
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Payment and Discounts

What payment methods are accepted?

Costumesinc.com accepts various payment options, including major credit cards like Visa and MasterCard, as well as PayPal. Some...
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Are there any discounts or promotions available?

Costumesinc.com frequently offers various discounts and promotions, especially during busy costume times like Halloween....
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Order Management

Can I track my order?

Order tracking is generally available on Costumesinc.com. After an order ships, customers receive a confirmation email with a...
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Can I cancel or modify my order after it has been placed?

After placing an order with Costumesinc.com, customers might be able to cancel or modify it if it has not yet shipped. Quick...
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Can I track my order?

Order tracking is generally available on Costumesinc.com. After an order ships, customers receive a confirmation email with a...
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How can I exchange a costume if it doesn't fit?

When a costume does not fit, Costumesinc.com usually allows for exchanges if the item is in unused condition and within the...
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Shipping and Returns

What is the return policy for costumes?

Costumesinc.com allows returns of costumes and accessories within a certain timeframe, requiring items to be unused and in...
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What is the shipping policy for costumes?

Costumesinc.com has a flexible shipping policy offering various options like standard, expedited, and sometimes express...
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Costume Care

How can I care for my costume to ensure its longevity?

To ensure a costume lasts, it is crucial to read its care label for specific cleaning instructions. Hand washing in cold water...
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Do you have a size chart for reference?

Costumesinc.com usually has a size chart on their website that helps customers choose costumes by comparing their measurements...
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