What if the item I want is out of stock?

Asked a year ago
If the item you desire is out of stock on Costumecity.com, fret not! We understand the disappointment, but we strive to ensure your satisfaction. Here's our convenient process to handle such scenarios: Firstly, we recommend checking back regularly, as our inventory is regularly updated. In case the item remains out of stock for an extended period, you have the option to sign up for a notification alert. By providing your email, we'll inform you as soon as the product becomes available again. Additionally, our customer service team is here to assist you. Feel free to reach out via phone or email, and they will gladly provide alternative suggestions or assist you with pre-ordering options. Rest assured, our aim is to help you find the perfect costume for your needs, even if your initial choice is temporarily unavailable.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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