Can I cancel or change my order after it has been placed?
Asked 2 years ago
Once an order is placed on Costumecity.com, the ability to cancel or change it is somewhat limited and depends on the stage of processing of the order. If you realize that you need to make any changes or wish to cancel shortly after placing the order, it is best to act quickly. Typically, there is a brief time window during which modifications can be accommodated before the order is processed for shipping.
If the order has already moved into processing or has been shipped, changes or cancellations may no longer be possible. However, customers often find that they can initiate a return for items received within the designated return period if an order cannot be changed. It is advisable for customers to review the specific return and cancellation policies outlined on the website for exact details.
For the most accurate and updated information regarding your particular situation, it is helpful to refer to the customer service section of Costumecity.com, which may provide guidance on order management and policies.
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