Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but only within a specific timeframe. At Costumecity.com, we understand that sometimes circumstances change or mistakes are made. To cancel or modify your order, please notify us as soon as possible by contacting our customer support team via email or phone. However, please note that if your order has already been processed for shipment, we may not be able to make any changes. In such cases, you may need to follow our return or exchange policy. We highly recommend reviewing your order details thoroughly before finalizing your purchase to avoid any inconvenience. Our dedicated customer service team will do their best to accommodate your request and assist you in resolving any queries or concerns.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Costumecity.com?

If you need to call Costumecity.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Costumecity.com

Costumecity.com

Find a list of many popular Costumecity.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Costumecity.comCostumecity.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!