What is your return policy?

Our return policy at Cleopatra's Choice is designed to ensure customer satisfaction. We understand that sometimes products may not meet expectations or fit specific needs. Therefore, we offer a hassle-free return process. Within 30 days of purchase, customers can return any unopened and unused product for a full refund. We do not charge any restocking fees. However, for opened or used items, we offer store credit or exchange, depending on the product condition. To initiate a return, customers can contact our customer service team, who will guide them through the process. It is important to note that certain items, such as personal care and beauty products, are non-returnable due to hygiene reasons. Overall, we strive to ensure a seamless and satisfactory return experience for our valued customers.