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Citychiconline.com Customer FAQ

Top Answers & How-to Guides

What is Citychiconline.com's Phone Number?

The question we are asked most often is about how to talk to Citychiconline.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer any discounts for first-time customers?

Yes, we offer a special discount for first-time customers at Citychiconline.com. As a way to welcome new shoppers, we provide a 10%...
Ask any question you have about Citychiconline.com customer service, get an answer now.
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Order Tracking

How do I track my order?

To track your order, simply log into your account on our website and click on the "My Orders" section. From there, you will be able...
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Promo Codes

How do I redeem a promo code?

To redeem a promo code on Citychiconline.com, simply add your desired items to your shopping cart and proceed to checkout. During the...
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Return Policy

What is the return policy?

Our return policy allows customers to return items within 30 days of purchase for a full refund or exchange. To be eligible for a return,...
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Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Citychiconline.com. However, it is important to note that once an order is processed and...
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Payment Methods

What payment methods do you accept?

At Citychiconline.com, we accept various payment methods to make your shopping experience as convenient as possible. You can choose...
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Shipping Time

How long does shipping take?

Shipping times for Citychiconline.com will vary depending on the chosen shipping method and the destination. However, as a general...
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Size Chart

What is your size chart?

Our size chart at Citychiconline.com provides detailed measurements for each of our clothing items. We understand the importance of...
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Exchanges

Can I exchange an item for a different size?

Yes, you can exchange an item for a different size at Citychiconline.com. If the size you ordered doesn't fit you correctly, we understand...
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International Shipping

Do you offer international shipping?

Yes, Citychiconline.com offers international shipping to a wide range of countries. We understand that our fashionable clothing and...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on Citychiconline.com. They make for the perfect gift for friends, family, or anyone who...
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First-time Discounts

Do you offer any discounts for first-time customers?

Yes, we offer a special discount for first-time customers at Citychiconline.com. As a way to welcome new shoppers, we provide a 10%...
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Help me with my Citychiconline.com customer service issue

Ask any question you have about Citychiconline.com customer service. We will do our best to get you answers right away.
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