Updated August 26, 2025

City of Philadelphia Water Revenue Bureau Customer FAQ

Recent City of Philadelphia Water Revenue Bureau Customer Questions

Help me with my City of Philadelphia Water Revenue Bureau customer service issue

Water Quality and Issues

What should I do if I have a water leak?

When facing a water leak, promptly locate its source, such as faucets or pipes, and stop it if possible. Turn off your main...

Are there any water conservation tips provided by the bureau?

The Philadelphia Water Revenue Bureau provides various water conservation tips, such as fixing leaks, using efficient fixtures,...

How do I report a water quality issue?

To report a water quality issue, collect details such as color, odor, or contaminants. Then, visit the Philadelphia Water...

What are the emergency contacts for water issues in Philadelphia?

For urgent water-related emergencies in Philadelphia, residents should contact the Philadelphia Water Department, which manages...

How can I set up automatic payments for my water bill?

Customers can set up automatic payments for their water bill by registering on the Philadelphia Water Bureau's online account...

What assistance programs are available for water bill payments?

The City of Philadelphia Water Revenue Bureau offers assistance programs like the Water Revenue Assistance Program for...

How can I pay my water bill?

The City of Philadelphia Water Revenue Bureau offers various options for paying water bills, including online payments through...

What is the process for disputing a water bill charge?

To dispute a water bill charge with the City of Philadelphia Water Revenue Bureau, start by reviewing your bill to identify...

How can I update my billing address for water services?

To modify your billing address for water services, the City of Philadelphia Water Revenue Bureau allows updates through your...

What happens if I do not pay my water bill on time?

If water bills are not paid on time in Philadelphia, late fees will accumulate, and the Water Revenue Bureau may send...

How often will I receive my water bill?

Customers typically receive water bills from the City of Philadelphia Water Revenue Bureau on a quarterly basis, which is every...

How do I read my water meter?

Reading a water meter is simple and helps track water use or detect leaks. Start from the left to read the digits for...

How can I get a copy of my water usage history?

To obtain your water usage history in Philadelphia, contact the City of Philadelphia Water Revenue Bureau. Information is...

What are the rates for commercial vs residential water service?

The City of Philadelphia Water Revenue Bureau offers distinct rate structures for residential and commercial water services....

What is the procedure for moving my water service?

To transfer water service in Philadelphia, one must gather account details and new address, contact the Philadelphia Water...

Is there a way to estimate my monthly water usage?

To estimate monthly water usage, residents can evaluate their household size, daily activities, and fixture types. An average...

FAQ Table of Contents

Answers for More Companies

Was this page helpful?Yes Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!