© GetHuman Inc.

What should I do if my flight is canceled or delayed?

Asked 5 months ago
If a flight with China Eastern Airlines is canceled or delayed, the passenger has several options to consider. First, it is important to check for any notifications regarding the flight status, which can often be found on the airline's website or through their mobile app. This information may provide insights into the reasons for the delay or cancellation and any alternate arrangements that are being made. Next, passengers should explore the possibility of rebooking their flight. China Eastern Airlines typically offers options for rebooking on a later flight at no additional cost when the cancellation or delay is significant. Passengers can also inquire about receiving a refund, depending on the circumstances surrounding the flight change. In the case of significant delays, the airline may provide additional assistance, such as meal vouchers, hotel accommodations, or transportation to the hotel, depending on the duration of the delay and local regulations. It is advisable to review the airline’s policy on compensation for disrupted travel, as this may vary. Lastly, passengers should always ensure they have a way to manage their travel plans by checking their emails or the China Eastern Airlines website for updates and instructions. For specific queries or assistance with rebooking, it may be helpful to refer to the contact information available on China Eastern Airlines' official website.
Answered Jul 8th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All China Eastern Airlines Questions

Need to call China Eastern Airlines?

If you need to call China Eastern Airlines customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call China Eastern Airlines

China Eastern Airlines

Find a list of many popular China Eastern Airlines questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call China Eastern Airlines China Eastern Airlines Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!