How do I recover my Chime account?

In a nutshell: Chime, a banking app, offers various services accessed by signing up with your email. Problems logging in may be due to incorrect password or account closure. Unusual activity may result

Christian Allen is the editor / author responsible for this content.
Oct 10, 2024

Introduction

Chime, a popular banking app, offers various services to its members, and you can access them by signing up with your email address. If you have an account and can't log in, the problem could be an incorrect password or the account was closed. If Chime detects unusual activities in your account, the bank may also place a temporary hold, preventing you from accessing your account. The only way to regain access is by calling them. Customers who have forgotten their passwords can recover their Chime accounts by resetting them. Read this article for the step-by-step guide.

Visit Chime's Log In Page and Tap Forgot Password

Use this link: https://app.chime.com/login

How do I recover my Chime account? (Step 1)

Enter the Email Address Associated With Your Chime Account

Type it in the email address box and click Submit. Follow the on-screen instructions to reset your password successfully.

If you have the password but forgot the email address associated with your account, go back to the login page and tap Forgot Email. Then, follow the next step below. Customers who have multiple email addresses and can't remember which one is associated with their Chime accounts should log in to their email and look for an email from Chime, as that's likely the account associated with the bank app.

How do I recover my Chime account? (Step 2)

Enter Your Phone Number

Type it in the phone number and click Next. If you need additional assistance, call the phone number below for the resolution you need.

You can also contact Chime Support by opening the app and tapping the question mark. If you closed your account and want to regain access, call Customer Support to reopen it. However, reopening your account wouldn't be possible if Chime or its partner banks closed it. To use Chime's services again, open another account.

To sign up, visit the website and tap "sign in." Consider using another email address when signing up with Chime. You may also need another phone number to use Chime's services again.

How do I recover my Chime account? (Step 3)

Conclusion

Secure your Chime account by signing up to receive real-time alerts whenever your Chime debit card is used. Also, ensure you still have access to your email address or phone number because they can come in handy, especially when you forget your Chime password. If you change your email address, log in to your account and update your new email. Just go to Settings and tap on Personal Info to change the email address associated with your account. If you still have issues with your Chime account, please contact Customer Support today.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How do I recover my Chime account?

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