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Chiefsupply.com Customer FAQ

Top Answers & How-to Guides

What is Chiefsupply.com's Phone Number?

The question we are asked most often is about how to talk to Chiefsupply.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Chiefsupply.com Customer Questions

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Order Tracking

How can I track my order?

To monitor an order from Chiefsupply.com, customers should check the confirmation email for a tracking number or visit their...
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Where can I find my order history?

To find your order history on Chiefsupply.com, log into your account and go to the "My Account" section. There, select the...
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Returns and Cancellations

What is your return policy?

Chief Supply has a return policy that allows customers to return products within thirty days if they are new and unused, but...
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How long does it take to process a return?

The time it takes to process a return at Chiefsupply.com usually ranges from three to five business days after the item arrives...
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Can I cancel or change an order after it has been placed?

Once an order is made on Chiefsupply.com, it can be challenging to cancel or modify it, as orders are processed quickly....
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Shipping Information

Do you offer international shipping?

Chiefsupply.com mainly serves U.S. customers and does not typically offer international shipping. However, their website could...
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What is your shipping policy?

Chiefsupply.com offers various shipping options, including standard and expedited services, with processing times of one to...
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Payment and Discounts

What payment methods do you accept?

Chief Supply provides several payment options including major credit cards and possibly PayPal for added convenience. Financing...
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Are there any discounts or promotions available?

Chief Supply offers various discounts and promotions that may change with seasons and special events. Checking their website...
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Do you offer bulk or wholesale pricing?

Chief Supply provides bulk or wholesale pricing for many products, which is advantageous for departments or larger teams. To...
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Product Information

Can I request a catalog?

Chiefsupply.com provides an online catalog for customers to explore their diverse product range, but there may not be a...
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Is there a warranty on the products?

Chief Supply provides warranties on many products, but these can vary by brand and item. It is essential for customers to check...
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