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Chick-fil-A Customer FAQ

Top Answers & How-to Guides

What is Chick-fil-A's Phone Number?

The question we are asked most often is about how to talk to Chick-fil-A customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a kid's menu or special meal options for children?

Yes, at Chick-fil-A, we offer a kid's menu specifically designed for our young guests. Our kid's menu includes nutritious and delicious...
Ask any question you have about Chick-fil-A customer service, get an answer now.
Contact Chick-fil-A customer service

Gift Cards

How Do I Check the Balance on My Chick-fil-A Gift Card?

You can check the balance on your Chick-fil-A gift card in three ways. Go to a restaurant that accepts the gift card and asked the...
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How Do I Buy a Gift Card from Chick-fil-A?

Chick-fil-A fans have multiple options to purchase a gift card whether they want an electronic/digital card or a classic/plastic card....
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How Do I Send Someone a Chick-fil-A Gift Card?

You can easily and quickly send someone a digital gift card from Chick-fil-A by going online and purchasing the card to send to someone's...
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How Do I Request a Refund to a Chick-fil-A Gift Card?

If something goes wrong with your Chick-fil-A order, you can request a refund. If you paid with your Chick-fil-A gift card, you can...
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How Do I Use My Chick-fil-A Gift Card for My Purchase?

You can pay for your Chick-fil-A food order with a digital or physical Chick-fil-A gift card. You can present either card at a physical...
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What Do I Do If My Chick-fil-A Gift Card Balance Won't Load?

If your Chick-fil-A gift card balance is too low, you should check for orders you didn't place. If you find any, and if they were not...
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Nutritional Information

What are the nutritional information of Chick-fil-A menu items?

At Chick-fil-A, we prioritize providing our customers with delicious and wholesome menu options. To ensure you can make informed choices,...
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Special Dietary Options

Are there any gluten-free options available at Chick-fil-A?

Yes, Chick-fil-A offers several gluten-free options on their menu. They have a grilled chicken filet that is gluten-free and can be...
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Does Chick-fil-A offer vegetarian or vegan menu options?

Yes, Chick-fil-A offers vegetarian and vegan menu options. While their main focus is on chicken-based dishes, they recognize the need...
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Sauces

What are the ingredients used in Chick-fil-A sauces?

Chick-fil-A sauces are made from a delicious blend of high-quality ingredients. Each sauce is crafted to complement our menu items...
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Promotions

Do you have any special offers or promotions available?

Yes, Chick-fil-A offers various special offers and promotions throughout the year. We have ongoing promotions such as our Chick-fil-A...
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Catering

Can I order Chick-fil-A catering for events or parties?

Yes, Chick-fil-A offers catering services for events and parties. Our delicious and high-quality menu options are perfect for any occasion,...
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Hours of Operation

What are the hours of operation for Chick-fil-A restaurants?

Chick-fil-A restaurants typically operate from early morning to late evening, seven days a week. However, specific hours may vary depending...
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Delivery

Can I order Chick-fil-A online and have it delivered?

Yes, you can order Chick-fil-A online and have it delivered. We offer a convenient online ordering platform where you can browse our...
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Discounts

Do you offer any discounts for seniors or military personnel?

Yes, Chick-fil-A offers discounts for both seniors and military personnel. We value and appreciate the sacrifices made by our military...
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Rewards Program

Is there a Chick-fil-A rewards or loyalty program?

Yes, Chick-fil-A offers a rewards and loyalty program called Chick-fil-A One. By signing up for free, customers can earn points for...
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Employment

Are there any job opportunities available at Chick-fil-A?

Yes, Chick-fil-A offers various job opportunities for individuals seeking employment. As a growing company, we regularly have openings...
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Kids Menu

Do you have a kid's menu or special meal options for children?

Yes, at Chick-fil-A, we offer a kid's menu specifically designed for our young guests. Our kid's menu includes nutritious and delicious...
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Help me with my Chick-fil-A customer service issue

Ask any question you have about Chick-fil-A customer service. We will do our best to get you answers right away.
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