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What is Chewy's policy on price matching?

Asked 5 months ago
Chewy has established a price match policy aimed at ensuring that customers feel confident in their purchasing decisions. This policy reflects the commitment to providing competitive pricing on pet products. Specifically, Chewy will match the prices of identical items available from certain eligible retailers. This price match policy applies to both online and in-store pricing from designated competitors. To take advantage of this policy, customers typically need to provide proof of the lower price when making a purchase. The proof may include a screenshot, URL, or advertisement from the competing retailer. It is important to note that the policy may have specific guidelines and restrictions, such as exclusions for promotional offers, clearance items, or prices that are only available through membership programs. Additionally, Chewy reserves the right to verify the competing offer prior to adjusting the price. To stay informed about the most current details related to the price match policy, it is advisable to review the information available on the Chewy website. The site will have the latest updates regarding eligible products, processes, and any restrictions that may apply. This can help customers make well-informed decisions while shopping for their pets.
Answered Jul 3rd 2025

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