Can I cancel or modify my order?

Asked a year ago
Yes, you can cancel or modify your order at Chewy. If you need to make changes to your order, you can do so before it has been shipped. Simply log in to your Chewy account and go to your order history. There you will find the option to cancel or modify your order. However, please note that once an order has been shipped, it cannot be canceled or modified. In case you receive an item you no longer want, you can return it within 365 days for a refund or exchange. Chewy strives to provide flexibility and convenience to their customers, ensuring a hassle-free shopping experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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