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What steps should I take if I believe my background check is incorrect?

Asked 5 months ago
If an individual suspects that their background check conducted by Checkr contains inaccuracies, there are specific steps they can take to address the situation. First, it is advisable to thoroughly review the background check report. This will help pinpoint the exact discrepancies or errors. After identifying the issues, the individual should gather any relevant documentation that supports their claim. The next step is to reach out to Checkr directly, as they have a process in place for disputing errors. Typically, this involves submitting a request for correction along with the supporting documentation. It may also be helpful to provide a clear explanation of the inaccuracies identified in the report. Furthermore, individuals should keep track of all communication with Checkr, including dates, names of representatives, and any correspondence. This ensures that there is a record of the dispute process. While Checkr aims to resolve disputes efficiently, it is important to allow for the necessary time for the company to investigate and respond. For any detailed procedures or specific contact information, it is advisable to visit the Checkr website where these resources are available.
Answered Jul 10th 2025

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