What is the turnaround time for customer support inquiries?

At Checkr, our goal is to provide prompt and efficient assistance to our valued customers. Therefore, our turnaround time for customer support inquiries is typically within 24-48 hours. We understand the importance of resolving any concerns or issues you may have in a timely manner. Our dedicated support team works diligently to address inquiries promptly and accurately. However, please note that the response time may vary depending on the complexity of the inquiry and the volume of incoming requests. Rest assured, we strive to prioritize each inquiry and provide the best possible support experience. Should you require further assistance, please don't hesitate to reach out to our customer support team.