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What is the turnaround time for customer support inquiries?

Asked 2 years ago
The turnaround time for customer support inquiries with Checkr can vary depending on several factors, including the volume of inquiries at a given time and the complexity of the issue being addressed. Typically, users can expect a response within a few business days. However, in some cases, inquiries may take longer if they require additional investigation or follow-up. It is important for users to provide as much detail as possible in their inquiries to help facilitate a quicker response. For the most accurate and updated information regarding response times, it is advisable to consult the customer support section of the Checkr website. This can provide insight into current processing times and any relevant updates that may affect response durations.
Answered Jul 10th 2025

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