Can I return items purchased online to a physical store?
Asked 6 months ago
Yes, Charlotte Russe offers the convenience of returning items purchased online to any of their physical store locations. If you are not completely satisfied with your online purchase, you can simply bring the item(s) along with the original packaging and receipt to a nearby store within 30 days of the purchase date. The refund will be processed directly to your original form of payment. Please note that swimwear, earrings, and any Final Sale items are not eligible for return or exchange. Additionally, items purchased using PayPal or Afterpay can only be returned by mail. For more details or to initiate a return by mail, please visit our returns and exchanges page on our website.
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