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Cedarstore.com Customer FAQ

Top Answers & How-to Guides

What is Cedarstore.com's Phone Number?

The question we are asked most often is about how to talk to Cedarstore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Cedarstore.com Customer Questions

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Order Management

How can I cancel or change my order?

Cedarstore.com offers a clear process for canceling or changing orders, but specific steps depend on the order's status....
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Can I track my order?

Customers of Cedarstore.com can track their orders using a confirmation email that includes a tracking number and a link to the...
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What should I do if I received a damaged product?

If a customer receives a damaged product from Cedarstore.com, they should first inspect the item and document the damage with...
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Product Information

What types of products does Cedarstore.com offer?

Cedarstore.com provides a broad selection of cedar products, featuring outdoor furniture like benches and tables, garden...
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Do you offer customization options for your products?

Cedarstore.com has various products with standard designs, but customization may be limited and varies by item. Customers...
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Do you have a size guide for your products?

Cedarstore.com generally includes size information on the product pages, detailing dimensions and specifications. For complex...
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What materials are your products made from?

Cedarstore.com predominantly uses high-quality cedar wood owing to its decay and insect resistance, ideal for outdoor items....
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Policies and Shipping

What is the warranty policy for your products?

Cedarstore.com has a warranty policy that highlights their focus on quality, covering material and craftsmanship defects for...
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What is the shipping policy for Cedarstore.com?

Cedarstore.com offers reliable shipping options, including standard and expedited services. Shipping rates and times depend on...
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What is your return policy?

Cedarstore.com has a return policy that allows customers to return items within thirty days, provided they are in original...
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Do you offer international shipping?

Cedarstore.com mainly serves customers in the United States and usually does not offer international shipping. Customers can...
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Payment and Discounts

What are the accepted payment methods?

Cedarstore.com usually accepts various payment options, including major credit cards like Visa and Mastercard, as well as...
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Are there any discounts or promotions available?

Cedarstore.com frequently provides discounts and promotions, such as seasonal sales or special offers on certain products....
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