Once an order has been placed with Case-Mate, the ability to cancel it generally depends on a few factors, such as the processing status of the order. If the order is still in the processing phase and has not yet been shipped, it may be possible to cancel. However, if the order has already been shipped, cancellation is usually not an option.
In many cases, customers can return items after they have been received according to the return policy provided by Case-Mate. For specific information regarding your order, including any chances to cancel or return it, it is advisable to check the current web page for relevant details and instructions. This will ensure you have the most accurate and up-to-date information regarding your situation.