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Case Logic Customer FAQ

Top Answers & How-to Guides

What is Case Logic's Phone Number?

The question we are asked most often is about how to talk to Case Logic customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Purchasing Information

Where can I purchase Case Logic products?

Case Logic products can be found at various retail outlets and online. Major electronics chains like Best Buy and Walmart often...
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What is the return policy for Case Logic products?

Case Logic has a return policy that generally permits returns within thirty days of purchase if items are unused and in...
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Are there any promotions or discounts available for Case Logic products?

Case Logic often has promotions and discounts, especially during seasonal sales, holidays, and special events. To find the...
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Does Case Logic offer international shipping?

Case Logic's website does not clearly state if they provide international shipping directly, as this can depend on various...
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Product Information

What types of products does Case Logic offer?

Case Logic provides a wide array of products that include bags, cases, and storage organizers for laptops, tablets, and...
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Are Case Logic products compatible with specific devices?

Case Logic offers a variety of products suitable for different devices like laptops, tablets, and cameras, but compatibility...
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Can I find replacement parts for my Case Logic product?

The availability of replacement parts for a Case Logic product varies by item. It is best to visit the official website for...
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What is the expected delivery time for orders from Case Logic?

Delivery times for Case Logic orders depend on shipping methods and destination. Standard shipping generally takes three to...
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Care and Warranty

What is the recommended care and cleaning for Case Logic products?

Case Logic products can be spot cleaned with a damp cloth and mild detergent, avoiding harsh chemicals. Machine washable items...
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What is the warranty policy for Case Logic products?

Case Logic has a limited warranty that typically covers defects in materials and workmanship for several years from the...
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Security and Reviews

Is my personal information secure when ordering from Case Logic?

When ordering from Case Logic, customer privacy and security are prioritized through various protective measures, including...
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Where can I find customer reviews for Case Logic products?

Customer reviews for Case Logic products can be found on major retail sites like Amazon, Best Buy, and Walmart, as well as the...
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Customization and Promotions

Do you offer personalized products or customization?

Case Logic generally does not provide personalized products or customization for their bags and accessories. Their emphasis is...
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Are there any seasonal promotions or sales events?

Case Logic regularly hosts seasonal promotions and sales throughout the year, particularly during major shopping events....
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