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Carchex Customer FAQ

Top Answers & How-to Guides

What is Carchex's Phone Number?

The question we are asked most often is about how to talk to Carchex customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Carchex offer roadside assistance services?

Yes, Carchex does offer roadside assistance services. We understand that unexpected breakdowns and emergencies can happen, and we strive...
Ask any question you have about Carchex customer service, get an answer now.
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Overview

What is Carchex?

Carchex is an industry-leading provider of vehicle protection services. Our primary focus is to provide reliable extended vehicle warranties...
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Services

What services does Carchex provide?

Carchex provides a comprehensive range of services designed to protect and support car owners. Our primary service is extended vehicle...
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Extended Protection

How does Carchex's extended vehicle protection work?

Carchex's extended vehicle protection provides peace of mind by offering comprehensive coverage for your vehicle beyond the manufacturer's...
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How much does Carchex's extended vehicle protection cost?

The cost of Carchex's extended vehicle protection varies depending on several factors. These include the make, model, age, mileage,...
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Can I transfer my Carchex warranty to a new owner if I sell my vehicle?

No, Carchex warranties are non-transferable to new owners. Once you sell your vehicle, the warranty coverage expires and cannot be...
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Does Carchex offer financing options for extended vehicle protection plans?

Yes, Carchex offers financing options for extended vehicle protection plans. We understand that purchasing an extended warranty can...
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What is the cancellation policy for Carchex warranties?

Carchex offers a flexible cancellation policy for warranties. If you decide to cancel your warranty within the first 30 days of purchasing...
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Are there any limitations or exclusions to Carchex's coverage?

Yes, Carchex's coverage may have certain limitations and exclusions. While it provides comprehensive vehicle protection plans, there...
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Coverage

What types of vehicles does Carchex cover?

Carchex offers coverage for a wide range of vehicles to cater to various customer needs. Our comprehensive vehicle protection plans...
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Roadside Assistance

Does Carchex offer roadside assistance services?

Yes, Carchex does offer roadside assistance services. We understand that unexpected breakdowns and emergencies can happen, and we strive...
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Help me with my Carchex customer service issue

Ask any question you have about Carchex customer service. We will do our best to get you answers right away.
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