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Candycrate.com Customer FAQ

Top Answers & How-to Guides

What is Candycrate.com's Phone Number?

The question we are asked most often is about how to talk to Candycrate.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or change my order after it has been placed?

Yes, it is possible to cancel or change your order after it has been placed on Candycrate.com. However, we recommend that you contact...
Ask any question you have about Candycrate.com customer service, get an answer now.
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Payment Methods

What payment methods do you accept?

At Candycrate.com, we offer a range of convenient and secure payment options for our customers. We accept all major credit cards including...
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Order Tracking

Can I track my order?

Yes, you can easily track your order on Candycrate.com. Once your order has been processed and shipped, you will receive a tracking...
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Return Policy

What is your return policy?

At Candycrate.com, we take pride in offering high-quality products, ensuring your complete satisfaction. If for any reason you are...
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International Shipping

Do you offer international shipping?

Yes, Candycrate.com offers international shipping. We understand that candy lovers come from all corners of the globe, so we are pleased...
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Customization Options

Can I customize a candy gift box?

Yes, at Candycrate.com, we offer the option to customize your own candy gift box. We understand that everyone has different tastes...
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Allergen Information

Are the candies on your website gluten-free?

Yes, we offer gluten-free candies on our website. At Candycrate.com, we understand the importance of catering to a wide range of dietary...
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What if I have allergies or dietary restrictions?

At Candycrate.com, we understand the importance of catering to customers with allergies or dietary restrictions. We offer a wide range...
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Order Issues

What if my order arrives damaged or incorrect?

If your order arrives damaged or incorrect, we are here to assist you. At Candycrate.com, we take utmost care in packing and shipping...
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Order Processing

How long does it take to process and ship an order?

We strive to process and ship orders as quickly as possible. Once your order is placed, it is typically processed within 1-2 business...
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Bulk Discounts

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large orders at Candycrate.com. We understand that customers may have requirements for a significant...
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Age Restrictions

Are there any age restrictions for purchasing candy?

No, there are no age restrictions for purchasing candy from Candycrate.com. We understand that people of all ages enjoy sweets and...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, it is possible to cancel or change your order after it has been placed on Candycrate.com. However, we recommend that you contact...
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Help me with my Candycrate.com customer service issue

Ask any question you have about Candycrate.com customer service. We will do our best to get you answers right away.
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