What is your return policy?

At Candycrate.com, we take pride in offering high-quality products, ensuring your complete satisfaction. If for any reason you are not happy with your purchase, we have a straightforward return policy. Please notify us within 7 days of receiving your order if you wish to return an item. We accept returns for unopened and unused products in their original condition. However, due to the nature of our products, we cannot accept returns on opened or consumable items, such as candies and snacks. To initiate a return, simply reach out to our customer service team with your order details. Returns are subject to a restocking fee, and customers are responsible for return shipping costs. Rest assured, we strive to resolve any issues promptly and make your shopping experience delightful.