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Calinana.com Customer FAQ

Top Answers & How-to Guides

What is Calinana.com's Phone Number?

The question we are asked most often is about how to talk to Calinana.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer wholesale opportunities?

Yes, at Calinana.com, we proudly offer wholesale opportunities. We understand the importance of meeting the needs and demands of retailers...
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Care and Cleaning

How do I care for and clean my jewelry?

To care for and clean your jewelry, we recommend avoiding exposing it to water, perfumes, lotions, or any harsh chemicals. Store your...
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About Calinana

What is Calinana?

Calinana is a renowned online jewelry retailer offering an exquisite collection of handcrafted jewelry. With a blend of vintage and...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Calinana.com, we understand that our customers come from all around the world, and we are...
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Order Processing

How long does it take for my order to be processed?

At Calinana.com, we strive to process your order as quickly as possible. Typically, the processing time for orders takes around 1-3...
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Return Policy

What is your return policy?

Our return policy at Calinana.com allows for returns and exchanges within 30 days of receiving your item. To be eligible for a return,...
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Order Tracking

Can I track my order?

Yes, you can track your order on Calinana.com. Once your order has been processed and shipped, you will receive a confirmation email...
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Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for all our products. At Calinana.com, we understand the importance of beautifully presented gifts,...
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Payment Methods

What payment methods do you accept?

At Calinana.com, we accept a variety of convenient payment methods to enhance your shopping experience. We strive to accommodate all...
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Order Modification

Can I cancel or modify my order after it has been placed?

Unfortunately, once an order has been placed on Calinana.com, it cannot be cancelled or modified. This is because our automated system...
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Materials Used

What is your jewelry made of?

Our jewelry at Calinana.com is crafted using high-quality materials such as sterling silver, 14k gold-filled metals, and genuine gemstones....
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Hypoallergenic

Are your products hypoallergenic?

Yes, all our products at Calinana.com are hypoallergenic. We understand the importance of providing safe and gentle jewelry options...
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Wholesale Opportunities

Do you offer wholesale opportunities?

Yes, at Calinana.com, we proudly offer wholesale opportunities. We understand the importance of meeting the needs and demands of retailers...
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Help me with my Calinana.com customer service issue

Ask any question you have about Calinana.com customer service. We will do our best to get you answers right away.
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