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Calinana.com Customer FAQ

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What is Calinana.com's Phone Number?

The question we are asked most often is about how to talk to Calinana.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Calinana.com Customer Questions

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Jewelry Care and Information

How do I care for and clean my jewelry?

To care for and clean jewelry, store it properly and wipe it with a soft cloth after use. For regular cleaning, soak in warm...
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What is your jewelry made of?

Calinana.com features a wide range of jewelry made from high-quality materials including sterling silver, gold plating,...
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Are your products hypoallergenic?

Calinana.com features various products that prioritize customer health and safety, with some potentially hypoallergenic....
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Can I request custom jewelry designs?

Calinana.com offers a wide selection of jewelry, but custom design options can vary. While there may be limited personalization...
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What makes your jewelry unique?

Calinana.com jewelry is distinctive due to its exceptional craftsmanship, creative designs, and high-quality materials. Each...
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How do I care for specific types of gemstones?

Caring for gemstones involves various methods depending on their specific properties. Diamonds should be stored separately to...
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Order and Shipping

Do you offer international shipping?

Calinana.com does provide international shipping options to reach customers globally, though specific destinations may differ...
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How long does it take for my order to be processed?

Order processing times at Calinana.com typically range from a few business days but can vary based on product type and order...
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Can I track my order?

Yes, customers can track their orders from Calinana.com through an email containing tracking details sent after processing....
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Can I cancel or modify my order after it has been placed?

Once an order is placed at Calinana.com, it is processed quickly, making modifications or cancellations difficult. Customers...
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Returns and Policies

What is your return policy?

Calinana.com has a designated return policy allowing customers to return items under specific conditions. Items generally must...
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What is your policy on personalized jewelry?

Calinana.com provides a charming assortment of personalized jewelry, focusing on unique designs and customization. Such items...
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Payments and Services

Do you offer gift wrapping services?

Calinana.com offers gift wrapping services for customers who wish to enhance their purchases for gifting. During checkout,...
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What payment methods do you accept?

Calinana.com accommodates various payment preferences, including major credit cards like Visa, MasterCard, American Express,...
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Do you offer wholesale opportunities?

Calinana.com mainly caters to individual consumers but may offer wholesale opportunities for businesses or resellers. Details...
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Do you offer a loyalty or rewards program?

As of now, Calinana.com does not have public information on a loyalty or rewards program. To find the most accurate details, it...
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