What is your return policy?
Our return policy at Calinana.com allows for returns and exchanges within 30 days of receiving your item. To be eligible for a return, the product must be unused and in the same condition as received, with all original tags and packaging intact. We offer a hassle-free return process, where customers can request a return authorization through their online account or by contacting our customer support team. Once the return is approved, customers will be provided with a prepaid shipping label for easy return shipping. Upon receipt of the returned item, we will inspect it and process the refund within a reasonable timeframe. Please note that certain items, such as personalized or sale items, may not be eligible for return. For more detailed information, please refer to our Return Policy page on our website.
Answered Nov 2, 2023
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