You can easily check the balance of your Caffe Nero gift cards in-store or by visiting the store's official website. Below are the detailed steps:
1. Prepare your card number and PIN.
2. On the Check Your Balance page, enter the 16-digit card number and the 8-digit PIN.
3. Tap Check Balance.
Keep in mind that Caffe Nero gift cards can only be used in-store. You also have the option to top up your gift card with additional funds.
You can add more funds to your cards by visiting a Caffe Nero store or online. To top up your card online, you will need to check your balance first, and you'll be provided with options. Choose Top Up and follow the on-screen instructions to successfully top up funds to your Caffe Nero gift card.
Yes, Caffe Nero gift cards do expire. If there's no activity on your gift cards for 18 months, your card can expire and any balance on the card is removed. You will no longer be able to use or transfer them when the card expires.
If your gift card is stolen, damaged or lost, you can always email their Support so they can block your card and transfer the balance to your new card. However, you will need to provide Caffe Nero with your original receipt or card number. It's best to also register your card to easily transfer the balance.
Currently, gift card holders can only use their cards in-store. However, some Caffe Nero stores may not accept gift cards. The stores that don't accept gift cards include Bracknell Bentalls, Newry Quays, Leeds Trinity, Kingston Bentalls, Colchester Fenwicks, Surbiton stores and Newcastle Eldon Square. The list can change. If you have questions, please don't hesitate to contact Customer Support.
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