How Do I Reach CREDO Mobile Customer Support?

Getting in touch with customer service used to be a hassle since calling on the phone was once the only way to reach out. You can still call your favorite businesses, but companies like CREDO Mobile have made improvements in reaching customer service. You can call or write, but you can also live chat with Member Support through your account.

CREDO Mobile was originally founded as Working Assets in 1985, and the name change occurred in 2007. Regardless of name, this company has donated more than $87 million dollars to progressive nonprofit groups each time its customers used one of its services. This speaks volumes about how CREDO values giving back, but does it make it easy for customers to reach out to them if there's a problem? This guide will explain how CREDO Mobile customers can get in touch with the company's customer service.

Reaching Out

Whenever you want to reach customer service of any company, what's the first thing you look for? The phone number and finding out the operating hours is a long tradition that began with customers of brick-and-mortar stores. It's doubtful that calling will ever lose its place as a point of contact between customers and the companies they love.

You can reach CREDO Mobile customer service here Monday through Friday between 5:30 a.m. and 7:30 p.m. PT. You can also reach them on Saturdays and Sundays 7 a.m until 5 p.m. PT

By Mail

If you ever needed to write anything to CREDO Mobile, you can find the address on the website or you can check below. Be sure to include your customer account number on any documentation you're mailing.

CREDO Mobile

P.O. Box 6512

Carol Stream, IL

60197-6512

Virtual Chat

There has always been innovation in customer service, and now, you can talk to a representative via live chat through your account. One benefit of using this method is that you can request a transcript of the chat emailed to you.

If you want to begin a live chat, go to the CREDO Mobile website and log into your account to access your Member Services dashboard. You will need either your password with your email address or your phone number to log in.

Final Words

You can bet that as technology improves, more and more companies will develop their products and services to keep up. Many companies have apps that are mobile-friendly versions of the websites and these apps include chat or phone capabilities that allow you to initiate contact with the tap of a button. It's important to keep an eye out for what's next for CREDO Mobile.

Why does GetHuman Write How-to Guides for CREDO Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like CREDO Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reach CREDO Mobile Customer Support? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.