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What is the return policy for devices and accessories purchased from CREDO Mobile?

Asked 2 years ago
CREDO Mobile has a return policy that allows customers to return devices and accessories within a specified period of time. Generally, customers have thirty days from the date of purchase to return any device or accessory for a full refund. The items must be in new condition, unused, and in their original packaging. Any accessories that have been opened may not be eligible for return. To ensure a smooth return process, it is important to keep all original materials, including receipts and packaging. If a device is returned that is damaged or shows signs of significant wear, it may affect the refund amount. Additionally, customers should be aware that certain items may not be eligible for return due to specific circumstances, such as activated phones or those that have been personalized in some way. For the most accurate and detailed information regarding the return policy, including specific steps for returning items and any potential exceptions, customers are encouraged to visit the CREDO Mobile website. This resource can provide up-to-date information and any changes to the policy, ensuring that customers have all the necessary details before initiating a return.
Answered Jul 12th 2025

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