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CH Robinson Customer FAQ

Top Answers & How-to Guides

What is CH Robinson's Phone Number?

The question we are asked most often is about how to talk to CH Robinson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account on CH Robinson's platform?

To create an account on the CH Robinson platform, visit their website and locate the registration option. Fill out the required...

What are CH Robinson's payment terms?

CH Robinson has flexible payment terms depending on the services and agreements with clients. They typically accept methods...
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Services Offered

What services does CH Robinson provide?

CH Robinson is a global logistics leader offering a wide array of services, including freight transportation, supply chain...
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What industries does CH Robinson serve?

C.H. Robinson serves a diverse range of industries such as food and beverage, retail, automotive, healthcare, consumer goods,...
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What modes of transportation does CH Robinson use?

CH Robinson employs various transportation methods including truckload, less-than-truckload, intermodal, air freight, ocean...
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What technology solutions does CH Robinson offer?

CH Robinson provides various technology solutions that improve supply chain and logistics efficiency, including the Navisphere...
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Account Management

How do I create an account on CH Robinson's platform?

To create an account on the CH Robinson platform, visit their website and locate the registration option. Fill out the required...
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What are CH Robinson's payment terms?

CH Robinson has flexible payment terms depending on the services and agreements with clients. They typically accept methods...
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Shipment Tracking

How can I track my shipments with CH Robinson?

Customers can track their shipments with CH Robinson by using the tracking tools found on their website. By entering the...
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How can I solve problems with my shipment?

To resolve shipment issues, gather all relevant information such as tracking numbers and shipping documents. Use the tracking...
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Support and Contact

Does CH Robinson offer any sustainability initiatives?

C.H. Robinson is dedicated to sustainability through initiatives aimed at minimizing environmental impact, including reducing...
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How can I contact CH Robinson for support?

To reach CH Robinson for assistance, customers should visit their website's "Contact" section for details on support options...
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What training resources does CH Robinson provide?

CH Robinson provides a range of training resources for the logistics and supply chain sector, including online modules,...
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What should I do in case of freight damage?

If freight damage occurs, promptly document the damage with photographs and notes, and inform the carrier or freight broker...
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Quoting and Pricing

Can I get a quote for shipping with CH Robinson?

To receive a shipping quote from CH Robinson, it is best to use their website’s quote request form, where you can input details...
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How does CH Robinson handle customs for international shipments?

CH Robinson manages customs for international shipments through experienced professionals, technology, and partnerships with...
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Supply Chain Management

How do I manage my supply chain with CH Robinson?

Managing a supply chain with CH Robinson involves utilizing their logistics network and technology. Businesses can customize...
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How does CH Robinson ensure compliance with regulations?

CH Robinson prioritizes regulatory compliance by providing extensive training for employees and partners on legal standards....
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