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C-Tran Customer FAQ

Top Answers & How-to Guides

What is C-Tran's Phone Number?

The question we are asked most often is about how to talk to C-Tran customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Service Information

What cities does C-Tran serve?

C-Tran serves Clark County in Washington, primarily focusing on Vancouver along with nearby areas like Camas, Washougal,...
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What types of transportation services does C-Tran provide?

C-Tran provides various transportation services including a comprehensive bus system, express routes for quicker travel,...
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What measures does C-Tran take for passenger safety?

C-Tran prioritizes passenger safety through comprehensive driver training, regular vehicle maintenance, and safety-enhanced...
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Fares and Tickets

How much does it cost to ride C-Tran?

C-Tran's fare structure includes various pricing options based on service type and distance, with regular adult fares and...
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Where can I buy C-Tran tickets?

C-Tran tickets can be obtained in various ways, including direct purchases on buses, online via their website, and at selected...
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Are there discounted fares available for seniors or students?

C-Tran provides discounted fares for seniors, usually those aged sixty-five and older, and for students enrolled in educational...
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Can I use my ticket for multiple rides?

The ability to use a ticket for multiple rides depends on the ticket type. Single-ride tickets are typically meant for one...
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Schedules and Routes

Where can I find C-Tran schedules and route maps?

C-Tran's schedules and route maps are found on their official website, which serves as a primary resource for public...
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How often do C-Tran buses run on each route?

C-Tran bus frequencies vary by route, time, and day. During peak hours, buses may arrive every 15 to 30 minutes, while off-peak...
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Bicycle and Pet Policies

Can I bring a bicycle on C-Tran vehicles?

C-Tran permits bicycles on its vehicles, mainly on buses with front-mounted racks, but there are guidelines and space...
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Are pets allowed on C-Tran?

C-Tran allows small pets in carriers that can fit on the owner's lap or under a seat. Service animals assisting individuals...
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Operational Details

What are the operating hours of C-Tran?

C-Tran's operating hours differ by route and day, generally running from early morning to late evening, with some routes...
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Is there a mobile app for C-Tran?

C-Tran does not have a specific mobile app, but its website is mobile-optimized for access to schedules, routes, and service...
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