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Butterworth Hospital Customer FAQ

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What is Butterworth Hospital's Phone Number?

The question we are asked most often is about how to talk to Butterworth Hospital customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Classes and Programs

Are there any health classes or programs available?

Butterworth Hospital, part of Spectrum Health, provides numerous health classes and programs focusing on community wellness,...
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Is there a pharmacy on-site?

Butterworth Hospital features an on-site pharmacy, offering services such as medication dispensing, counseling, and support for...
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Emergency and Safety

What should I do in case of an emergency?

In an emergency, quickly evaluate the situation and call emergency services if there is a severe medical issue. Provide...
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How do I prepare for a surgery or procedure?

Preparing for a surgery at Butterworth Hospital involves discussing the procedure with a healthcare provider, arranging...
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Hospital Services

What insurance do you accept?

Butterworth Hospital accepts various insurance plans, including major providers like Blue Cross Blue Shield, Medicare, and...
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What types of services does Butterworth Hospital provide?

Butterworth Hospital, part of Spectrum Health, provides extensive medical services, including 24-hour emergency care, various...
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Are there any financial assistance options?

Butterworth Hospital offers financial assistance options through the Spectrum Health Financial Assistance Program to help those...
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Are there dietary services available for patients?

Butterworth Hospital provides dietary services designed to meet the nutritional needs of patients by offering tailored meal...
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What is the policy on advanced directives?

Butterworth Hospital upholds patients' rights to advanced directives, which detail medical care preferences if a person cannot...
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Appointments and Records

How can I access my medical records?

To access medical records at Butterworth Hospital, patients should contact the Health Information Management department and...
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How do I make an appointment?

Scheduling an appointment at Butterworth Hospital can usually be done easily through their official website. Patients may use...
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Can I request a transfer to another hospital?

Patients at Butterworth Hospital can generally request transfers to other hospitals, but the process depends on individual...
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Visitor Information

What are the visitation policies?

Butterworth Hospital has established visitation policies aimed at ensuring safety for patients and staff. These policies can...
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What visitor amenities are available?

Butterworth Hospital offers various amenities for visitors, including parking, waiting areas, dining options, and gift shops....
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How do I file a complaint about hospital services?

To file a complaint about services at Butterworth Hospital, patients and visitors should reach out to the hospital's patient...
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