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Box Customer FAQ

Top Answers & How-to Guides

What is Box's Phone Number?

The question we are asked most often is about how to talk to Box customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the available subscription plans for Box?

There are different subscription plans available for Box, catering to the diverse needs of users. The plans include individual, business,...
Ask any question you have about Box customer service, get an answer now.
Contact Box customer service

Overview

What is Box?

Box is a cloud-based content management and collaboration platform designed to simplify the way organizations store, share, and access...
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Pricing

How much does Box cost?

The cost of Box varies depending on the plan you choose. Box offers multiple pricing options to cater to different needs. For individual...
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What are the available subscription plans for Box?

There are different subscription plans available for Box, catering to the diverse needs of users. The plans include individual, business,...
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Storage Limits

What are the storage limits for Box?

Box offers different storage limits depending on the type of account you have. For individual free accounts, the storage limit is 10...
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Mobile Access

Can I access Box from my mobile device?

Yes, Box provides full accessibility through its mobile application. Box offers a feature-rich and user-friendly mobile app that allows...
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Sharing and Collaboration

Can I share files and collaborate with others on Box?

Yes, you can easily share files and collaborate with others on Box. Box provides various collaboration features to streamline teamwork...
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Security

Is my data secure on Box?

Yes, your data is absolutely secure on Box. Box takes extensive measures to ensure the protection and privacy of your data. It employs...
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Integration

Can I integrate Box with other apps and services?

Yes, Box can be seamlessly integrated with numerous applications and services. With Box's robust API and extensive partner ecosystem,...
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File Types

Are there any file type restrictions on Box?

No, Box does not have any file type restrictions. It allows users to store and share files of various formats. Whether it's documents,...
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Preview

Can I preview documents and media files on Box?

Yes, Box allows users to preview a wide range of documents and media files. You can easily view and access files without the need to...
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Help me with my Box customer service issue

Ask any question you have about Box customer service. We will do our best to get you answers right away.
We look to the Box issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Box issues reported to GetHuman
FAQ Table of Contents

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