Box Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting Box

There is only one way to contact Box, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from Box, tap or click the link above.

Common Problem Categories

As reported by Box customers to GetHuman in the last 60 days
Service problem: 35 inquiries
Cancel service: 21 inquiries
Change plan: 29 inquiries
Overcharge/Strange charge: 35 inquiries
Technical support: 19 inquiries

Box Customer Reviews

4.20 out of 5 | 28 reviews

About Box

If you're here looking up Box customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Box also goes by or is associated with the names Box, Inc.. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services. Box is associated with terms like public, information technology & services, technology, saas, enterprise, b2b by their customers and industry analysts. They are similar to companies like EarthLink, GoDaddy, TransUnion, XO Communications, Zendesk, Prometric, SolarWinds. They employ 1,400 people according to customers in the know.

Box Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Bank of America Customer Service page. Or take a look at our DISH Customer Service page. We may not quite have as much of this available for Box customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.
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