Updated August 21, 2025

Boston Cookies Customer FAQ

Recent Boston Cookies Customer Questions

Help me with my Boston Cookies customer service issue

Location and Hours

Where is Boston Cookies located?

Boston Cookies operates multiple locations mainly in the Boston region, and they may provide online ordering via their website....

What are the operating hours of Boston Cookies?

Boston Cookies generally follows standard business hours, often opening around 8 A.M. and closing around 8 P.M., but these can...

Do you offer gluten-free or vegan options?

Boston Cookies offers an array of baked goods, including gluten-free and vegan cookies. These gluten-free options use...

What types of cookies does Boston Cookies offer?

Boston Cookies provides a wide range of cookie options, including traditional varieties like chocolate chip and snickerdoodle,...

Are there any allergens in your cookies?

Boston Cookies is committed to food safety and allergen awareness, noting that their cookies may contain common allergens like...

Do you deliver cookies?

Boston Cookies does provide delivery options for their baked goods, allowing customers to enjoy fresh cookies at home. Delivery...

Can I place an order for pickup?

Boston Cookies generally allows customers to place orders for pickup, making it easier to get their favorite treats ready upon...

What is the minimum order quantity?

Boston Cookies has a varying minimum order quantity that depends on the type of item and current promotions. Usually, it ranges...

Can I customize my cookie order?

Boston Cookies allows for the customization of cookie orders, offering a variety of flavors, decorations, shapes, and more....

Are there any discounts or promotions available?

Boston Cookies offers various discounts and promotions throughout the year, which may include seasonal sales and first-time...

What is your return or refund policy?

Boston Cookies has a return and refund policy aimed at ensuring customer satisfaction, with specifics varying by product....

Do you have gift options or gift cards available?

Boston Cookies offers a selection of gift choices, including assorted cookie tins and themed gift boxes suitable for various...

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