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Boston Cookies Customer FAQ

Top Answers & How-to Guides

What is Boston Cookies's Phone Number?

The question we are asked most often is about how to talk to Boston Cookies customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have gift options or gift cards available?

Yes, we offer gift options and gift cards at Boston Cookies! Whether you want to surprise someone with a delightful treat or let them...
Ask any question you have about Boston Cookies customer service, get an answer now.

Location

Where is Boston Cookies located?

Boston Cookies is located in the heart of downtown Boston, Massachusetts. Our cookie shop can be found at 123 Main Street, just a few...

Operating Hours

What are the operating hours of Boston Cookies?

Boston Cookies is open seven days a week, allowing customers to indulge in delicious treats throughout the week. Our operating hours...

Special Dietary Needs

Do you offer gluten-free or vegan options?

Yes, at Boston Cookies, we understand the importance of catering to different dietary needs and preferences. That's why we offer a...

Menu

What types of cookies does Boston Cookies offer?

Boston Cookies offers a delectable array of freshly baked cookies that cater to every craving. Our menu features classic options such...

Delivery

Do you deliver cookies?

Yes, we offer convenient cookie delivery services. At Boston Cookies, we understand that sometimes you crave our delicious treats but...

Ordering

Can I place an order for pickup?

Yes, you can absolutely place an order for pickup at Boston Cookies! We understand that sometimes you're in a rush or simply prefer...

What is the minimum order quantity?

The minimum order quantity for Boston Cookies is 12 items. We understand that you may want to try a variety of flavors or cater to...

Can I customize my cookie order?

Yes, at Boston Cookies, we offer the option to customize your cookie order. We understand that everyone has different preferences and...

Promotions

Are there any discounts or promotions available?

Yes, there are various discounts and promotions available at Boston Cookies to enhance your cookie indulgence. We regularly offer special...

Returns and Refunds

What is your return or refund policy?

Our return or refund policy at Boston Cookies is designed to ensure complete customer satisfaction. If you are not completely satisfied...

Allergens

Are there any allergens in your cookies?

Yes, we understand the importance of allergen information for our customers. At Boston Cookies, we take great care in ensuring the...

Gift Options

Do you have gift options or gift cards available?

Yes, we offer gift options and gift cards at Boston Cookies! Whether you want to surprise someone with a delightful treat or let them...

Help me with my Boston Cookies customer service issue

Ask any question you have about Boston Cookies customer service. We will do our best to get you answers right away.
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