What is your return or refund policy?

Our return or refund policy at Boston Cookies is designed to ensure complete customer satisfaction. If you are not completely satisfied with your purchase, we are happy to offer a return or refund within 14 days of purchase. To be eligible for a return or refund, the item must be in its original packaging and condition. Please provide the original receipt or proof of purchase when returning or requesting a refund. We will process the return or refund within a reasonable timeframe once we receive the product. However, please note that any shipping costs incurred during the return process will be the responsibility of the customer unless the return is due to a mistake on our part. At Boston Cookies, our goal is to provide delicious treats and exceptional customer service, and we will do our best to resolve any issues promptly and to your satisfaction.