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Bolt Bus Customer FAQ

Top Answers & How-to Guides

What is Bolt Bus's Phone Number?

The question we are asked most often is about how to talk to Bolt Bus customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the accepted forms of payment on Bolt Bus?

Bolt Bus accepts several forms of payment to make your travel experience convenient. We gladly accept major credit cards including...
Ask any question you have about Bolt Bus customer service, get an answer now.

Overview

What is Bolt Bus?

Bolt Bus is a popular and affordable intercity bus service that offers convenient and comfortable travel options. It provides a reliable...

Where does Bolt Bus operate?

Bolt Bus operates in several cities across the United States, providing convenient and affordable travel options. Currently, Bolt Bus...

Policies

What is the baggage policy on Bolt Bus?

The baggage policy on Bolt Bus allows passengers to bring one carry-on bag and up to three checked bags. The carry-on bag should fit...

Can I bring my pet on Bolt Bus?

At Bolt Bus, we understand that pets are important members of your family. However, we regret to inform you that pets, excluding service...

Seating

What is the seating layout on Bolt Bus?

The seating layout on Bolt Bus is designed for maximum comfort and convenience. Our buses feature spacious and plush seats arranged...

Amenities

Is there Wi-Fi available on Bolt Bus?

Yes, there is Wi-Fi available on Bolt Bus. We understand the importance of staying connected during your journey, so we offer complimentary...

Can I bring a bicycle on Bolt Bus?

Yes, you may bring a bicycle on Bolt Bus, but there are a few requirements and limitations. Bicycles must be properly boxed or packed...

What amenities are available on Bolt Bus?

Bolt Bus offers a range of amenities to enhance the travel experience for our passengers. Onboard, you can enjoy complimentary Wi-Fi...

Group Bookings

Are there discounts available for group bookings?

Yes, Bolt Bus offers discounts for group bookings. Groups of 10 or more passengers can enjoy discounted fares when traveling together....

Payment

What are the accepted forms of payment on Bolt Bus?

Bolt Bus accepts several forms of payment to make your travel experience convenient. We gladly accept major credit cards including...

Help me with my Bolt Bus customer service issue

Ask any question you have about Bolt Bus customer service. We will do our best to get you answers right away.
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