What happens if I have a problem with a Bluebike during my rental?
Asked a year ago
If you encounter any issues with a Bluebike rental, we are here to help. Simply contact our customer support team, available 24/7 for immediate assistance. Our knowledgeable staff will guide you through troubleshooting steps to resolve the problem. In case the issue persists, we will help you locate the nearest available Bluebike station for a replacement bike. Remember to provide detailed information about the problem, such as the bike number or specific symptoms, when reaching out for support. We strive to ensure your experience with Bluebikes is seamless and enjoyable, so don't hesitate to contact us whenever you need assistance during your rental.
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