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Birthdayinabox.com Customer FAQ

Top Answers & How-to Guides

What is Birthdayinabox.com's Phone Number?

The question we are asked most often is about how to talk to Birthdayinabox.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To set up an account on Birthdayinabox.com, visit the site and click on the “Sign Up” or “Register” link. Fill in the required...

What personal information is required to place an order?

To place an order on Birthdayinabox.com, customers need to provide their full name, shipping address, email address, payment...
Ask any question you have about Birthdayinabox.com customer service, get an answer now.
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Recent Birthdayinabox.com Customer Questions

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Account Management

How do I create an account?

To set up an account on Birthdayinabox.com, visit the site and click on the “Sign Up” or “Register” link. Fill in the required...
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What personal information is required to place an order?

To place an order on Birthdayinabox.com, customers need to provide their full name, shipping address, email address, payment...
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Shipping Information

What are the shipping options available?

Birthday in a Box provides multiple shipping choices, including standard, expedited, and sometimes overnight options. Each...
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Do you offer international shipping?

Birthdayinabox.com mainly ships within the United States but provides international shipping to select countries. Customers are...
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Order Tracking

Can I track my order?

Yes, orders from Birthday in a Box can be tracked through an email confirmation sent after shipping, which includes tracking...
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Can I cancel or modify my order?

The ability to cancel or change an order from Birthdayinabox.com is dependent on the timing and order status. Act quickly, as...
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Return and Damage Policy

What is the return policy?

Birthdayinabox.com allows returns within thirty days of receipt for unopened items in original packaging. Custom products are...
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What should I do if I receive a damaged item?

If you receive a damaged item from Birthday in a Box, review their return policy on the website for guidance. Gather your order...
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Payment and Discounts

Are there any discounts or promotions available?

Birthday in a Box regularly features various discounts and promotions throughout the year, often aligning with holidays or...
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What payment methods are accepted?

Birthday in a Box accepts a range of payment options, including major credit cards like Visa, MasterCard, American Express, and...
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Product Information

Are there any age restrictions on the party supplies?

Birthday in a Box features a range of party supplies suitable for various ages, primarily aimed at children. Some items may...
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Are there any seasonal products or themes available?

Birthday in a Box features a diverse selection of seasonal themes and products for different celebrations throughout the year....
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Does Birthdayinabox.com offer custom orders?

Birthdayinabox.com mainly offers pre-packaged party supplies and themed kits, with limited customization options on select...
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