What is the return policy?

Our return policy at Birthdayinabox.com is designed to ensure your complete satisfaction with your purchase. If for any reason you are not pleased with your order, you may return it within 30 days of delivery. Please note that all returned items must be unused, unopened, and in their original packaging. To initiate a return, simply contact our customer service team, and they will guide you through the process. Once your return is received and inspected, we will issue a refund to your original form of payment, less any applicable shipping fees. Certain items, such as personalized or perishable products, are not eligible for return unless they arrived damaged or were defective. We strive to provide exceptional customer service, so if you have any concerns or questions about our return policy, please don't hesitate to contact us.