What is your return policy?

Bike Nashbar has a return policy that is designed to provide a convenient and customer-friendly experience. Generally, they allow returns within a specific timeframe from the date of purchase, which typically spans 30 days. During this period, customers can return items that are new, unused, and in the original packaging. This ensures that products are resalable and in pristine condition for other buyers. For items that have been opened or used, the policy might vary, and customers should review the specific terms associated with those products. In some cases, certain items may not be eligible for return due to hygiene or safety reasons, such as apparel and personal equipment. If the return is due to an error on the part of Bike Nashbar, they usually provide a prepaid shipping label for the return process. When returning an item, it is often recommended to include the original packing slip and ensure that the package is securely wrapped. The decision regarding refunds or exchanges typically follows upon receipt and inspection of the returned item. To find the most accurate and up-to-date information regarding their return policy, customers might consider checking the current webpage dedicated to returns on nashbar.com. This will provide additional details such as instructions, potential restocking fees, and any updates to their policy as it can change over time. Overall, Bike Nashbar is committed to ensuring customer satisfaction, making the return process as hassle-free as possible.