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Bike Nashbar Customer FAQ

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What is Bike Nashbar's Phone Number?

The question we are asked most often is about how to talk to Bike Nashbar customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Bike Nashbar Customer Questions

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Ordering and Payments

How do I place an order?

To order from Bike Nashbar, customers should visit nashbar.com, choose products, add items to their cart, review selections,...
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How can I track my order?

To track an order from Bike Nashbar, customers receive an email confirmation with a tracking number and a link to the shipping...
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How do I apply a promo code or discount to my order?

To utilize a promo code at Bike Nashbar, customers should select items to their cart, navigate to the checkout area, and locate...
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What payment methods do you accept?

Bike Nashbar accepts various payment methods, including major credit cards like Visa, Mastercard, American Express, and...
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Can I cancel or change my order after it has been placed?

Customers can usually cancel or change their order promptly after placement, but it depends on the order's status. Check the...
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What are the terms and conditions for using promotional codes?

Promotional codes from Bike Nashbar have specific terms, including expiration dates, eligible product categories, minimum...
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Returns and Exchanges

What is your return policy?

Bike Nashbar's return policy allows returns within 30 days of purchase for new, unused items in original packaging. Opened...
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What is the warranty on your products?

Bike Nashbar provides warranties on their products that vary by item, generally covering manufacturing defects, with periods...
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Can I exchange an item for a different size or color?

Yes, exchanges for size or color are generally allowed at Bike Nashbar, provided items are new and unused with original...
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Shipping and Delivery

Do you offer international shipping?

Bike Nashbar mainly serves the US market, and international shipping may be limited or involve extra fees. To find specific...
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What are the shipping options available at Bike Nashbar?

Bike Nashbar provides multiple shipping options, including standard and expedited services, with delivery times varying by...
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Customer Support

Are there any restrictions on using gift cards on your website?

The use of gift cards on the Bike Nashbar website may come with limitations, such as restrictions on cash redemption, potential...
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What should I do if I have a problem with my bike after purchase?

If you encounter issues with your Bike Nashbar purchase, start by checking the warranty or return policy included with your...
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Can I request a catalog or brochure from Bike Nashbar?

Bike Nashbar does not provide physical catalogs or brochures as they mainly operate online. Customers can find a wide range of...
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Are there workshops or classes available through Bike Nashbar?

Bike Nashbar specializes in selling cycling products and gear online and does not usually provide workshops or classes....
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